Safe Naija

Accounts

Delete your account

Google Play requires a clear way to request account deletion for account-based apps. Use the steps below for any Safe Naija platform app.

Effective 12 August 2026 Updated 13 August 2026 Safe City Technologies

Coverage

Apps covered

Safe Naija ng.uatech.security
Safe Naija Guard ng.uatech.privatesecurity
Safe Naija Patrol ng.uatech.federalpolice
Safe Naija Command ng.uatech.state_agency

Request

How to request deletion

  1. Email us Write to info@safecity.com.ng with your name, sign-in phone number, app name, and the words “Account deletion request”.
  2. Or call / WhatsApp Contact +234 703 953 9000 — we may still confirm by email or SMS.
  3. Organisation accounts If a security company, estate, school, police command or state agency manages your account, also notify your administrator.

Scope

What we delete

  • Account profile and authentication linkage for that phone number in our consumer / platform systems
  • Personal identifiers that are not required for legal retention
  • Device push tokens associated with the account

Retention

What we may retain

  • Incident / case records required for ongoing investigations, agency policy, or legal obligation
  • Billing and transaction records where required by law
  • Security logs needed to prevent fraud or abuse (typically for a limited period)
  • Backups, until they cycle out under normal backup retention
Timing

We typically complete verified deletion requests within 30 days. Complex agency-managed accounts may take longer if the organisation must approve release of operational data. Where an in-app “Delete account” control is available in a future release, it will submit the same type of request.